CratioSTATUS
← cratio.in

Partial System Outage

4 services monitored

Updated Apr 22, 2026 at 2:45 PM IST

Current Status

App Service

Web and mobile application

Operational
90 days ago99.71% uptimeToday

API Server

REST API for integrations

Operational
90 days ago99.99% uptimeToday

Webhooks

Event delivery pipeline

Degraded
90 days ago98.12% uptimeToday

Database

Core data layer

Operational
90 days ago99.98% uptimeToday

Active Incidents1

Webhooks delivery delays

Started 22 Apr, 09:02 am IST

Investigating

22 Apr, 09:02 am IST

We are investigating elevated delivery times for webhook events. API and app service are not affected.

22 Apr, 09:31 am IST

Identified high queue backlog in the webhook processor. Engineering team is working on a fix.

Incident History

Last 90 days

Webhooks outage
15 Apr 202647 minresolved

15 Apr, 02:18 pm IST

Webhook delivery has stopped. Investigating.

15 Apr, 02:42 pm IST

Root cause identified: deployment caused a config mismatch in the queue processor.

15 Apr, 03:05 pm IST

Config rolled back. Webhook delivery has resumed. Queued events are being processed.

API elevated error rate
10 Apr 202612 minresolved

10 Apr, 11:05 am IST

Increased 5xx error rate detected on API endpoints. Investigating.

10 Apr, 11:17 am IST

Database connection pool exhaustion resolved. API error rate back to normal.

App Service scheduled maintenance
28 Mar 20262hresolved

28 Mar, 02:00 am IST

Scheduled maintenance window started. Infrastructure upgrade in progress.

28 Mar, 04:00 am IST

Maintenance complete. All systems operational.

Database slow queries
15 Mar 202618 minresolved

15 Mar, 04:30 pm IST

Elevated query latency affecting some users. Investigating.

15 Mar, 04:48 pm IST

Missing index identified and applied. Query times back to normal.