Help Videos

Learn Cratio in short, focused videos.

35 videos across 4 training tracks. Pick a track, press play — your progress is saved automatically.

Training tracks

User Training

8 videos · 58 min

Quick product tour and core-module walkthroughs every sales user should watch first.

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Administrator Training

16 videos · 1h 35m

CRM setup, user management, and lead automation — everything an admin needs to configure Cratio.

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Call Tracking

3 videos · 13 min

Enable mobile call tracking, recording, and status updates from the team's phones.

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WhatsApp Marketing

8 videos · 49 min

Set up the WhatsApp Business API, run campaigns, build chatbots, and reply from a team inbox.

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Onboarding webinars

Getting Started with the Web AppWebinar5:14

Getting Started with the Web App

The full admin setup in one watch — log in and tour the menu, set up your company profile, create users and assign profiles, customise fields for your sales process, import your first batch of leads, and lock down who can see what.

Getting Started with the Mobile AppWebinar5:08

Getting Started with the Mobile App

Everything a field sales user needs on day one — install on Android or iOS, sign in and verify the account, navigate the lead list and detail view, update lead status, log activities, and work through a daily call list from the phone.

We're here to help

Pick the route that fits. A real person replies within one business day.

Book a demo

Live 15-min walkthrough tailored to your sales workflow.

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Email support

Account, billing, or configuration questions.

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Knowledge base

Written articles and troubleshooting guides.

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