Sales CRM · Live in 1–3 days

India's Lead Engagement CRM.

Capture leads from every source. Call instantly from your phone. Follow up and close on WhatsApp — all in one platform, no add-ons.

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Trusted by 1,000+ sales teams across India · 15+ years building for Indian businesses
Sales pipeline · Bengaluru
LIVE
₹18,42,500
+23% WoW
New42
Qualified28
Demo booked14
Quote sent9
Closed won3
9:41●●● 4G
OUTGOING · RECORDING
PS
Priya Sharma
99 99acres lead
02:14
Mute
Note
Hold
SYNCING TO CRM · AUTO-DISPOSITION
WhatsApp sequence
3 of 3 sent
DAY 0
Welcome — template
Read · 2 min
DAY 1
Follow-up nudge
Replied · 5h
DAY 3
Offer — close
Read · just now
LIVE · 247 reps online

Trusted by 1,000+ sales teams across India

Real estate · Education · Financial services · Agencies · Manufacturing

Murugappa
CUMI
MRF
Sharekhan
Godrej
Edelweiss
Augmont
Switch Mobility
KW Group
Square Yards
Mahr
Peps Industries
Ananda Vikatan
Dinamalar
Job Factory
Izee Manpower
Best Money Gold
TripChilly
Grand Royal Tours
Murugappa
CUMI
MRF
Sharekhan
Godrej
Edelweiss
Augmont
Switch Mobility
KW Group
Square Yards
Mahr
Peps Industries
Ananda Vikatan
Dinamalar
Job Factory
Izee Manpower
Best Money Gold
TripChilly
Grand Royal Tours
The problem

Leads are leaking. Every week. From every side.

Four places your sales team quietly loses revenue — until Cratio closes each one.

01

Leads die in spreadsheets.

Inbound from IndiaMART, JustDial, Facebook and website forms — half never reach the rep who should call them.

02

Managers can't see the pipeline.

Deal status lives in reps' heads. Monday review is the first time anyone knows the truth.

03

Follow-ups die after one attempt.

Most deals need five touches. Most reps stop after one. Hot leads go cold inside 24 hours.

04

Calls and WhatsApp live outside the CRM.

Reps chat on personal WhatsApp. Calls happen on personal SIMs. None of it is logged, coached, or searchable.

What's inside

Everything Indian sales teams need — in one CRM.

Six capabilities that ship together. No add-ons, no separate dialer, no third-party WhatsApp tool, no Zapier middleware.

Multi-source lead capture
Native to 8+ Indian portals — IndiaMART, JustDial, 99acres, MagicBricks, Housing, TradeIndia, Facebook Lead Ads and your website forms.
Auto-distribution rules
Round-robin, weighted, by territory, by product or by skill. Override for VIP leads. Off-duty reps skipped automatically.
Reminders & escalation
Push reminders nudge reps before a lead goes cold. SLA timers escalate to managers when nobody attends in time.
Sales pipeline & deals
Kanban, list and calendar views — switch without re-setup. Custom fields, tags, age-in-stage and bulk actions included.
Workflows & automation
Visual builder with 30+ prebuilt templates. WhatsApp drips, email cadences, task reminders and stage-triggered actions.
Reports & pivot designer
Sales, telecaller and manager dashboards, plus a custom pivot builder. Export to Excel, Sheets and BI tools.

Deep where it matters.

Four capabilities every CRM buyer weighs — done properly for Indian sales teams.

01 · Lead Capture

Catch every lead the moment it lands.

Native integrations with the portals your buyers fill forms on. Leads land in the CRM within seconds — no Zapier middleware, no DIY webhooks.

  • 8+ Indian portals connected directly — IndiaMART, JustDial, 99acres, MagicBricks, Housing, TradeIndia, Facebook, your website
  • Duplicate detection auto-merges repeat enquiries so no lead is counted twice
  • Anything else plugs in via Zapier, Make, Pabbly, n8n or a REST webhook

Ship lead capture in hours — not weeks of developer time.

Every portal · One inbox
IMIndiaMART
9999acres
JDJustDial
MBMagicBricks
Facebook
WhatsApp
Cratio CRM · Unified feed
147 leads today · 0 duplicates
SYNCED
02 · Lead Distribution

Every lead to the right rep, in seconds.

Pick a rule per source, per product, per zone. Set workload caps. SLA timers escalate cold leads to the manager before they die.

  • Round-robin, weighted, territory, product or skill-based — choose per source
  • Off-duty reps skipped, workload capped, manager alerts on SLA breach
  • Full audit trail — prove which rep got which lead, and when
Weighted · closer share
PN
Priya N.
Top closer
50%
AV
Arjun V.
Senior rep
30%
SK
Simran K.
Junior rep
20%
Weight · Last 100 leads
03 · Calling & Conversations

Run sales from your team's phone.

Cratio's Flutter app turns existing Android phones into a call centre. Every incoming, outgoing and missed SIM call is logged automatically.

  • SIM call auto-log with duration, disposition and recording — no separate dialer
  • One-tap WhatsApp from the lead record, plus offline-first sync when signal returns
  • Optional cloud telephony connector for teams that already have one

Your team already has Android phones. That's all they need.

Pipeline · This week
New42
Ravi S.
Aisha M.
Kunal D.
Qualified28
Priya N.
Arjun V.
Demo14
Simran K.
Won3
Rohit S.
04 · Follow-up Automation

Follow-ups on autopilot.

Build a workflow in a visual canvas. Pick a trigger, chain WhatsApp templates, reminders and escalations. Ship in minutes, no developer needed.

  • WhatsApp drip sequences and email cadences fire on stage change or SLA breach
  • Reminders nudge reps before a lead cools; managers get alerted if nobody acts
  • Workflows pause automatically the moment a lead replies — no spammy chases
Follow-up workflow · Auto
Day 0 · WhatsApp
Welcome on WhatsApp
Approved template fires within 60s of lead capture.
Day 1 · Push reminder
Reminder to rep
Push notification + task on the rep's mobile if no reply yet.
Day 3 · Manager alert
Manager alert
SLA breach escalates to the rep's manager — auto-tagged HOT.
4
Day 5 · Re-assign
Re-assign or close
Workflow reassigns to backup rep or marks dead with reason.
Lead management

Manage leads. Move faster. Close more.

A complete lead management cycle — capture, engage and convert leads into loyal customers. One platform, six stages, every step instrumented.

1
Capture leads
Capture leads from every Indian portal in real-time.
2
Assign & distribute
Smart distribution to the right sales reps or teams.
3
Engage instantly
Engage leads via WhatsApp, calls, SMS and email instantly.
4
Track & follow-up
Track every interaction and automate follow-ups to stay connected.
5
Pipeline visibility
Get complete visibility of leads across pipelines and stages.
6
Analyze & optimize
Analyze performance and optimize your lead management process.
8
Indian lead sources
out-of-the-box, no dev
0
spreadsheets
leads land native in CRM
1.3s
median routing time
territory-aware assignment
100%
sources unified
one pipeline, one report
How it works

From lead to won.

Four steps. Every touch instrumented. Nothing slips.

01

Capture

Connect your lead sources in 10 minutes.

IndiaMART, Facebook, website, JustDial — leads land in Cratio within seconds of the form submit.

02

Distribute

Set routing rules once.

Round-robin, territory, product, skill — leads go to the right rep's phone automatically.

03

Engage

Call and WhatsApp from one mobile app.

SIM calls auto-log. Templates one tap away. Every touch threaded to the lead record.

04

Automate

Workflows chase the follow-ups reps forget.

SLA timers, drip sequences, manager escalations — set it up once, run it forever.

Proof

Numbers after the first 60 days.

Averages across onboarded Indian SMB cohorts in FY26.

0%
faster lead response
median · onboarded cohorts
0.0×
more connected calls
per telecaller per day
0%
lift in WhatsApp close-rate
drip + official API
0
missed follow-ups
SLA escalations on autopilot
CUSTOMER STORY
"

We handle 99acres and MagicBricks site-visit leads. Every lead gets called within minutes now. Mobile call tracking means I actually know who is following up — and who isn't.

HS
Karthik S. · Sales operations lead · Real estate, Chennai
RESULTS
First-call response
< 8 min
Connected calls / rep / day
38
Site-visit conversion
+42%
FAQ

Questions buyers ask before signing.

Can't find your answer? Write to hello@cratio.co.

Cratio is designed for how Indian sales teams actually work. It comes with built-in integrations for IndiaMART, JustDial, 99acres, MagicBricks, Housing, TradeIndia, and Facebook Lead Ads — plus WhatsApp workflows and mobile call tracking.

Never miss a sales lead again.

Automate. Track. Close. One platform, three capabilities.

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